Customer Testimonials for HVAC & Plumbing | Silvernail Plumbing Heating & Cooling

This is where verified feedback from homeowners and small businesses across Central Oklahoma lives. Every review tells a real story, fast response when time matters, clear communication, and repairs done right when Oklahoma weather pushes your systems to the limit.

If you’re searching for HVAC and plumbing reviews in Oklahoma City or Central Oklahoma, you’re in the right place. With a 4.9-star rating from 104 reviews, our customers have spoken, and we intend to keep raising the standard. It comes from showing up, treating people with respect, and caring about the details on every tune-up, replacement, and emergency call.

Phillip

Thomas is a HVAC wizard! He was very polite and knowledgeable. He had our systems issue resolved very quickly.
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Gillett C.

Great firm. Always on time. Professional staff.
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Shawn P.

Timothy from Silvernail and his apprentice did a fantastic job. I had a pipe leaking underground do to freezing and previous non-code compliant shenanigans. They were able to drain the water, find the correct area to unearth, and identify the exact section of pipe that was the problem. They started working on a fix and had to adapt their plan several times after encountering poor fixtures, inadequate adapters, old decrepit piping, and they were still able to get the pipes sealed and flowing again. They were fantastic communicating problems and maintained their professionalism the whole time despite the plumbing's best efforts to wear them down.
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Terri A.

Silvernail heat and air and Thomas did a fabulous job. They were out that afternoon and got the problem fixed quickly. Customer service is definitely their top priority!
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Willa V.

Timothy came out and turned my sprinkler system back on for the warm weather. He explained to me what he was doing, showed me exactly where he was turning on everything. He was polite, patient, professional and knowledgeable. I will be using his services again in the cooler weather. I highly recommend Timothy and Silvernail Plumbing Heating & Cooling.
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Paul H.

Everything about the service I received was professional, and courteous. The convenience they offer to me is invaluable, and I will continue to call Timothy and Silvernail when I need service.
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Ronda

Timothy was the best plumber. He knew exactly what to do. He was knowledgeable, courteous, and left the job cleaner than when he arrived. I give him 5 stars and will definitely use him again.
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Greg D.

I called Silvernail's after calling another company (Amped Home Services) to clear a clogged tub drain. Amped came out first, told me my sewer line was broken under the slab. They estimated the repair at between $18,000 and $28,000. They did not attempt to clear the clog (and charged me $300 for the sewer line camera). Silvernail's came out and also ran a camera. They did find a break in the line but it was in the yard and is a relatively easy fix (dig a hole and replace the pipe). They also cleared the clog. I don't have Silvernail's invoice yet but I am very confident that it will be reasonable.
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Doug J.

Timothy showed up at the promised time and completed project. Very thorough in explaining process used to complete the job. I’ve used Silvernail for over 20 years and have never been disappointed.
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Colby M.

Absolutely the best plumbing service company I have ever had in 25 years. Fantastic service, response time and fixed correctly the first time. 10/10. Will always use. If you want it fixed right this is who you call.
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Curtis D.

Another outstanding job by Silvernail today! Timothy was great and got the job done in a timely manner. These guys are the BEST! If you need any heating or plumbing, these are your guys. What I thought was going to be a quick and easy job turned out to be quite a lengthy repair. Thomas and Jay did an outstanding job, honored the original quote even though it turned out to be a much bigger task, and were very professional. I will definitely be using them in the future if needed!
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John T.

Timothy was very efficient and friendly. In addition to addressing the water leak in one of the HVAC rooms, he went into the attic and found a hole in the covering for the plenum. He said that hot attic air is being sucked through the hole, making it very difficult for the air conditioner to cool the air. He will have someone address this problem in the near future.
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Real Reviews from Oklahoma City Homeowners & Businesses

Phillip

Gillett C.

Shawn P.

Terri A.

Willa V.

Paul H.

Ronda

Greg D.

Doug J.

Colby M.

Curtis D.

John T.

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